Sheila Heen is a world-renowned expert in leadership communication, negotiation and conflict resolution. She is a lecturer on law at Harvard Law School and a co-founder of Triad Consulting Group, where she has worked with clients such as Microsoft, The World Bank, and the Federal Reserve Bank.

Sheila is best known for her work as co-author of the New York Times Bestseller, Difficult Conversations: How to Discuss What Matters Most, which has sold over 2 million copies worldwide and has been translated into 20 languages. The book is a ground-breaking exploration of how to communicate effectively in challenging situations, and has been praised by readers and professionals alike for its practical advice and insight into human psychology.

Sheila's expertise is based on years of experience in working with organizations and individuals to improve communication and resolve disputes. In her role as a negotiation consultant, she has helped clients to navigate complex, high-stakes situations, from salary negotiations to global mergers and acquisitions.

Sheila is a sought-after speaker, and has delivered keynote addresses at prestigious conferences and events around the world. She is also a regular contributor to the Harvard Business Review, and has been featured in numerous media outlets, including The New York Times, The Wall Street Journal, and NPR.

In addition to her work as a consultant and author, Sheila is also a skilled facilitator and trainer. She has trained judges, attorneys, and business leaders in the art of negotiation, and has helped teams to develop the skills they need to work more effectively together.

Sheila is committed to helping individuals and organizations achieve success through clear communication and effective negotiation, and she continues to be a respected thought leader in the fields of leadership and conflict resolution.